The Essential Elements of a Successful Compliance Training Program
Compliance training is crucial among all businesses. With online compliance training from platforms such as True Office Learning becoming common amid the pandemic, it poses the question of what elements are required to include in this new normal.
Let’s take a look at the different elements of a successful compliance training program, whether you conduct it on your own or through True Office Learning, among other similar platforms.
- Strategic Plan
Compliance training is usually a reaction to issues that’s happened either in or out of the workspace. However, it’s much better to perform risk assessments, identify potential problems, and proactively change the corporate culture before problems occur.
Compliance training is only one part of the company culture. Commitment to the compliance culture should begin from the top and sweep throughout all corners of the organization. It isn’t just about administering training programs for the sake of following the law but to provide expertise and craft strategic plans to build a compliance culture to shape the way employees see themselves and others around them.
- Fit Individual Needs
Many compliance training modules and plans tackle common topics, which are essential to your strategic plan. However, don’t just play a video and call it quits right after. Consult professionals that can help design custom-tailored training plans that fit your employees, the work culture, and the overall company.
- Plan Continual Refreshing
Businesses and organizations under highly regulated industries like law, data security, financial services, or healthcare will experience changes needing restructuring and retraining business practices.
That is why the content of your training program will require updates and refreshing now and then. Also, make sure that you continue assessing the training effectiveness to make the appropriate adjustments.
- Measure Results
After you have delivered the training, there is more to come! The training is just one part of evaluating the results and reassessing any needs to incorporate any changes in the training plan. And then deliver that updated training program.
It’s all about measuring results, too. When you do this, ensure that the stakeholders agree with your metrics, with everyone involved understanding and endorsing all training program goals.
- Multi-Pronged Approach
Companies need to build compliance training in their onboarding process, but this isn’t a one-and-done topic. Leverage different training approaches so you can deliver all information effectively.
You can use online, individual, group, with videos, full-length or mini-courses, even gamification. Keep it engaging and make sure it works for all parties involved.
- Communicate Well
Of course, all types of training will require one essential and universal element: Proper communication. Communicate in a way that employees will understand how substantial compliance is not only for themselves and their career but also for the company. Communicate how they should act, where to go when needing guidance, and reporting infractions, among other topics related to compliance.
Wrapping It Up
Creating successful compliance training programs can be overwhelming, so keep these elements in mind to guide you. Good luck!
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